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Junior Associate Customer Service

Grafton Recruitment
Praca w Mazowieckie Pełny etat


For our Client, we are looking for a Junior Associate Customer Service.
- Ensures orders are processed according to customer instruction and conditions
- Provides excellent customer and product service; ensures customers are satisfied
- Informs Business Unit managers about any incident incurred with orders or customers
- Compiles daily net sales and analyses against forecast reports
- Monitors and analyses reports per area/hospital and product type and take corrective actions when required
- Manages weekly and monthly reporting to the Customer Service Department at the ELC about the number of orders requested
- Works directly with the warehouse to monitor stock levels and ensures service continuity
- Maintains stock database
- Ensures commercial agreements and tender conditions are applied correctly
- Ensures regulatory compliance with order shipments
- Ensures basic running of the department in the absence of the Manager


- Degree in Economics, Business Administration or related area
- Minimum 2 to 5 years of related experience in customer service or sales
- Advanced computer user (Office and JDE, SAP or similar)
- Basic skills in accounting
- Advanced communication skills
- Fluency in English, both in oral and written communication




  • Grafton Recruitment
  • Praca w Mazowieckie
  • Kategoria: Farmaceutyka
  • Wynagrodzenie: Od 0 PLN do 0 PLN
  • Rodzaj pracy: Pełny etat