For our Client - international well-known BPO Centre, we are looking for candidates who would like to take a position of Customer Care Specialist - Italian/ German/ Spanish speaker.
You will be responsible for handling incoming chat requests from international customers. The basic job function is to interpret customer needs and provide customer satisfaction by helping them resolve their enquiries, in a manner that will result in the highest levels of customer care and prompt resolution.
- Excellent written and oral skills of Italian/ German or Spanish
- Very good command of English language
- Experience in customer care within international environment will be an advantage
- Positive, enthusiastic and proactive
- Interpersonal and team building skills
- Willingness to work on shifts