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Client Advisor with Romanian

Grafton Recruitment
Praca w Małopolskie Stała

Opis

For one of our clients we are looking for Client Advisor with Romanian who will be responsible for supporting internal and external clients.

Responsibilities:

- Investigating disputes and recommending resolution
- Posting relevant records in the system
- Ensuring that complaints/requests sent via systems are cleared in a timely manner and that no unmatched item remains open
- Handling day-to-day activities and cooperating closely, when necessary, with other teams
- Maintaining a proactive working attitude towards the clients

Wymagania

- Professional experience in customer service
- Very good knowledge of Romanian (min. B2/C1)
- Communicative knowledge of English (min. B1/B2)
- Experience in financial processes would be an asset
- Strong interpersonal and communication skills
- Critical thinking and problem-solving skills
- Attention to details

Lokalizacja

Kraków

Informacje

  • Grafton Recruitment
  • Praca w Małopolskie
  • Kategoria: Inżynieria
  • Wynagrodzenie: Od 0 PLN do 0 PLN
  • Rodzaj pracy: Stała