For our Client well known company which is working in area of Finance and new technologies we are looking for a Back Office Administartor with Swedish language. This is newly created project which includes transition we are building new team in structures.
Key responsibilities:
- Operations support for the business processes
- Communicate with customer (e-mail / chat) & process their requests in systems,
- Communicate (phone/ e-mail) with vendors/ partners to solve their queries,
- Contact other insurance companies to seek prospect’s existing insurance details,
- Maintain clients records in internal systems,
- Interaction with internal teams like products/ claims over emails,
- Perform other tasks requested by the manager
- Higher education degree
- Experience in customer service area
- Very good knowledge Swedish min. B2/C1
- Communicative level of English B1
- Good MS Office (especially MS Excel) knowledge
- Analytical thinking and ability to learn fast
- Personal culture and ability to deal with the client properly
- High motivation and willingness to learn
- Ability to work under time pressure
Kraków
